Contact the BillHUB team
For payments, refunds, boosts, accounts, privacy or safety questions, use the private Help & Support inbox on our website. Sign in, then choose 📬 Support from the navigation. Replies appear in your account, and you can continue the conversation there.
You can also email us at billhub.site@gmail.com, including if you cannot sign in.
Payment or refund enquiries
For a paid boost, sign in and open My boosts → Payment or refund help, or use 📬 Support. Include the approximate transaction date and amount. Please do not send your full card number, password, bank statement or security codes.
We review billing problems, including duplicates and non-activation. Your statutory rights are unaffected.
Safety and privacy
You can report inappropriate content using the in-app reporting tools. For privacy rights or account deletion, contact us through the private inbox or the email above.